To participate in Virtual Air Canada operations, you’ll need to download and install several key pieces of software. This guide will help you get everything set up properly.

​
Required Software

Pilot Hub

Our central pilot management application. This is your main interface for booking flights, tracking progress, and connecting with other pilots.

Pegasus ACARS

Flight tracking software that logs your flights and transmits data to our servers. Required for all VACA flights.

​
System Requirements

  • OS: 64-bit Windows 10 or later
  • Additional Requirements: Must install correct version of FSUIPC for your simulator
  • Note: If you run your simulator as Admin, you must also launch Pegasus as Admin

​
Flight Simulator Requirements

  • Supported Versions: FS2004, FSX, MSFS2020
  • Recommended Specs: Intel i5-8400/AMD Ryzen 5 1500X, 16GB RAM, GTX 970/RX 590, 150GB SSD
  • Required Add-ons: None (Air Canada liveries available separately)
  • Connection: VACA ACARS connector module for MSFS

​
Installation Instructions

1

Install Pilot Hub

  1. Download the Pilot Hub installer for your operating system
  2. Run the installer and follow the on-screen instructions
  3. Launch Pilot Hub after installation
  4. Sign in with your VACA pilot credentials
2

Install Pegasus ACARS

  1. Download the Pegasus ACARS installer from canadava.com/software
  2. Run the installer and follow the on-screen instructions
  3. During installation, select your flight simulator
  4. Complete the installation and launch Pegasus ACARS
  5. Sign in with the same VACA pilot credentials used for Pilot Hub
3

Install FSUIPC (Windows Required)

Windows users must install the correct version of FSUIPC for their simulator:

  1. Download the appropriate FSUIPC version for your flight simulator from fsuipc.com
  2. Install FSUIPC following the provided instructions
  3. Register FSUIPC if using the paid version, or use the free version for basic functionality

FSUIPC is required for Pegasus to communicate properly with your flight simulator on Windows. Without the correct version, your flights will not be tracked properly.

If you run your simulator as Administrator, you must also launch Pegasus ACARS as Administrator for proper connectivity.

4

Install Air Canada Liveries

  1. Download the Air Canada livery pack for your simulator and aircraft from:
  2. Extract the files to the appropriate directory:
    • MSFS: Community folder
    • X-Plane: Aircraft/[aircraft name]/liveries folder
    • P3D: SimObjects/Airplanes/[aircraft name]/texture.[variant] folder
  3. Launch your simulator to verify the liveries appear correctly

​
How to use Pegasus ACARS

Using Pegasus ACARS

Learn how to properly use Pegasus ACARS, including important tips for recording flights and avoiding common issues.

​
Updating Your Software

We regularly release updates to improve functionality and add new features:

  • Pilot Hub: Will automatically check for updates on launch
  • Pegasus ACARS: Will prompt you when updates are available

​
Troubleshooting

If you encounter issues during installation:

  1. Verify System Requirements: Ensure your system meets the minimum requirements
  2. Check Antivirus/Firewall: Temporarily disable security software that might block installation
  3. Run as Administrator: Try running installers with administrator privileges
  4. Clean Install: Uninstall previous versions completely before installing updates

​
Technical Support

For installation assistance:

Troubleshooting Guides

Access detailed troubleshooting documentation for common issues

Discord Support

Join our #tech-support channel for community assistance

Submit a Support Ticket

Create a support ticket through the Pilot Hub

Email Support

Contact our support team directly