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Introduction to Pilot Hub

Pilot Hub is the central desktop application for Virtual Air Canada Airline pilots. It provides a comprehensive interface for managing your virtual pilot career, booking flights, tracking statistics, and connecting with other pilots.

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Installation

1

Download Pilot Hub

Download the latest version of Pilot Hub from our downloads page.Available for:
  • Windows (64-bit)
  • macOS (Intel and Apple Silicon)
2

Install the application

For Windows:
  1. Run the installer (.exe)
  2. Follow on-screen instructions
  3. Choose installation location
  4. Create desktop shortcut (recommended)
For macOS:
  1. Open the .dmg file
  2. Drag Pilot Hub to your Applications folder
  3. Open from Applications folder (right-click and select Open on first launch)
3

First-time setup

  1. Launch Pilot Hub
  2. Log in with your VACA pilot credentials
  3. Complete your profile setup if prompted
  4. Grant necessary permissions for notifications

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Main Features

Your pilot profile contains:
  • Pilot ID and callsign
  • Current rank and progress to next rank
  • Total flight hours and flights completed
  • Awards and achievements
  • Flight history
To edit your profile, click on your pilot avatar in the top-right corner and select “Edit Profile.”
Book your next flight through the Flight Booking tab:
  1. Select departure airport (or use current location)
  2. Choose destination from available routes
  3. Select aircraft type from available options
  4. Choose departure time and date
  5. Review and confirm booking
Your booked flight will appear in the “My Flights” section and will be available in Pegasus ACARS.
Track your progress through detailed statistics:
  • Total flights by aircraft type
  • Monthly and total flight hours
  • Landing ratings
  • Route map showing all completed flights
  • Performance metrics
Your logbook maintains a complete record of all flights, including route details, aircraft used, and flight remarks.

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Getting Help

If you encounter issues with Pilot Hub:
  1. Check the built-in help section (question mark icon)
  2. Visit the Troubleshooting page in Settings
  3. Contact support through the Help tab
  4. Join our Discord server for community assistance
For immediate assistance, use the “Report Issue” feature in the Help menu to send logs and details to our support team.

Discord Community

Get answers to your questions in our active Discord community

Email Support

Contact our support team for personalized assistance