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Cabin Operations

This section outlines the standard procedures for cabin operations at Air Canada Virtual Airline.

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Door Arming & Security

• Door Arming: Cross-check pairs (L1/R1, etc.) after passenger boarding is complete
• Security Search: Required on aircraft’s first flight of the day and after security threat level Yellow+
• All doors must be properly secured before taxi

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Passenger Briefings

All flights must include safety demonstrations that cover:

• Seat belt usage and requirements
• Emergency exit locations and operation
• Electronic device policy
• No-smoking policy
• Oxygen mask procedures (when applicable)
• Life vest location and usage (when applicable)

The safety demonstration may be conducted via video or performed live by cabin crew.

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Cabin Secure Calls

The cabin must be secured and reported to the flight deck:

• Completed by 3 minutes before push-back
• Confirmed prior to takeoff
• Reconfirmed after go-around if applicable

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Seat-belt Sign Operation

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Sterile Cockpit Periods

Cabin crew must observe sterile cockpit procedures during:

• Taxi
• Takeoff and climb below 10,000 ft
• Approach and landing below 10,000 ft

During these periods, only safety-critical communication is permitted with the flight deck.

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Emergency Procedures

In the event of an emergency, cabin crew should:

1. Secure themselves in nearest available seats
2. Prepare the cabin for emergency landing/ditching if time permits
3. Review emergency evacuation procedures
4. Assist passengers with special needs
5. Direct evacuation if necessary, ensuring all passengers leave the aircraft

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Cabin Service Standards

While not a safety requirement, cabin service should mirror Air Canada standards where possible:

• Short-Haul (less than 2 hours): Beverage service, light snack
• Medium-Haul (2-4 hours): Beverage service, meal service
• Long-Haul (more than 4 hours): Multiple meal services, mid-flight snacks, pre-arrival service

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Communication with Flight Deck

• Use interphone for routine communications
• Use established phrases for emergency communications
• Inform flight deck of any unusual situations in the cabin