> ## Documentation Index
> Fetch the complete documentation index at: https://docs.canadava.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Rank Transfer

> Transfer your pilot rank and flight hours from another virtual airline to Virtual Air Canada Airline with our streamlined application process

<img className="block dark:hidden" src="https://mintcdn.com/virtualaircanada/8NCsABrJQzdNaYdO/images/essentials/rank-light.png?fit=max&auto=format&n=8NCsABrJQzdNaYdO&q=85&s=f068a5eddfd7c64862bb5cda681a1a74" alt="Rank Transfer" width="2064" height="1104" data-path="images/essentials/rank-light.png" />

<img className="hidden dark:block" src="https://mintcdn.com/virtualaircanada/8NCsABrJQzdNaYdO/images/essentials/rank-dark.png?fit=max&auto=format&n=8NCsABrJQzdNaYdO&q=85&s=dd38b8062f1e113dbb3c98e79e8f5740" alt="Rank Transfer" width="2064" height="1104" data-path="images/essentials/rank-dark.png" />

## Transferring Your Pilot Rank

If you've previously flown with another virtual airline, Virtual Air Canada allows you to transfer your experience and rank to our airline.

### How to Request a Rank Transfer

<Steps>
  <Step title="Log in to the Pilot Portal">
    Access your vACA Pilot Portal account at [links.canadava.com/pilot-portal](https://links.canadava.com/pilot-portal)
  </Step>

  <Step title="Navigate to Preferences">
    1. Click on your profile icon in the top-right corner
    2. Select **My Profile** from the dropdown menu
    3. Go to the **Preferences** section
  </Step>

  <Step title="Apply for Rank Transfer">
    Look for the **Apply for Rank Transfer** option in the Preferences section
  </Step>

  <Step title="Submit Your Evidence">
    1. Provide a link to your previous VA profile showing your rank and flight hours
    2. Alternatively, upload a screenshot of your pilot profile from your previous virtual airline
    3. Include any additional information that might support your application
  </Step>
</Steps>

### Rank Transfer Policy

<Note>
  **Important Limitations**

  The highest rank that can be transferred to Virtual Air Canada is First Officer.

  Captain, Senior Captain, and other higher ranks cannot be transferred and must be earned through service with vACA.
</Note>

### Processing Time

Rank transfer requests are typically processed within **24 hours**. You'll receive a notification when your request has been reviewed.

### Rank Structure

For more information about our rank structure and progression system, please visit our [Pilot Ranks & Progression](/operations/ranks) page.

## Need Help?

If you have any questions about the rank transfer process:

<CardGroup cols={2}>
  <Card title="Discord Community" icon="discord" href="https://links.canadava.com/kgNgqfb" cta="Join Discord" arrow={true}>
    Get answers to your questions in our active Discord community
  </Card>

  <Card title="Email Support" icon="envelope" href="mailto:support@canadava.com" cta="Contact Us" arrow={true}>
    Contact our support team for personalized assistance
  </Card>
</CardGroup>
