> ## Documentation Index
> Fetch the complete documentation index at: https://docs.canadava.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Find answers to common questions about joining vACA, activity requirements, supported simulators, rank transfers, and software setup

<AccordionGroup>
  <Accordion icon="clock" title="Do I need to fly at the same time as my scheduled flight time in real life?">
    No, you can adjust your sim time to match the flight times. You can do it once you have setup your sim. We suggest adding some buffer to accommodate for boarding and taxi times depending if you fly offline or online.
  </Accordion>

  <Accordion icon="calendar" title="Is there an activity requirement?">
    As a new pilot, you must meet the following initial activity requirements:

    * **Initial Activity Requirement**: 1 <Tooltip tip="Pilot Report" cta="See glossary" href="/aops/additional-resources/glossary/pirep">PIREP</Tooltip> within 60 days of registration
    * **Reminder**: If the activity requirement is not met, a reminder will be sent after 5 days
    * **Holiday Allowance**: 20 days per year (available only after your account is 20 days old)

    There's no additional activity requirement after completing the initial activity requirement.
  </Accordion>

  <Accordion icon="windows" title="Does it work on Microsoft Flight Simulator?">
    Yes, Virtual Air Canada Airline supports Microsoft Flight Simulator. The supported versions include:

    * FS2004
    * FSX
    * MSFS2020
    * MSFS2024

    For more details on system requirements and setup, please check our [Download Software](/get-started/download-software) guide.
  </Accordion>

  <Accordion icon="x" title="Does it work on X-Plane?">
    Yes, Virtual Air Canada Airline fully supports X-Plane. The supported versions include:

    * X-Plane 10
    * X-Plane 11
    * X-Plane 12

    For more details on system requirements and setup, please check our [Download Software](/get-started/download-software) guide.
  </Accordion>

  <Accordion icon="repeat" title="Can I transfer my VA experience from another virtual airline?">
    Yes, you can submit your previous experience under **My Profile → Preferences → Apply for Rank Transfer** in the Pilot Portal. Adding a link to your VA profile or a screenshot is enough.

    Note that the highest rank we transfer is First Officer.
  </Accordion>

  <Accordion icon="money-bill" title="Is joining vACA Free?">
    100% free! There are no fees to join or participate in Virtual Air Canada Airline.
  </Accordion>

  <Accordion icon="user-pilot" title="Do I need any previous experience flying virtual airlines?">
    No, we are a perfect VA to get started. You can grow your experience flying with Virtual Air Canada Airline. Our community is friendly and supportive of pilots at all experience levels.
  </Accordion>

  <Accordion icon="download" title="Do I need to download any software?">
    Yes, to fully participate you'll need to download our software. You can find our complete [Software Download Guide](/get-started/download-software) guide here.

    That said, you can use our Pilot Portal on your browser if you prefer not to install additional software right away.
  </Accordion>
</AccordionGroup>

## Still Have Questions?

<CardGroup cols={2}>
  <Card title="Discord Community" icon="discord" href="https://links.canadava.com/kgNgqfb" cta="Join Discord" arrow={true}>
    Get answers to your questions in our active Discord community
  </Card>

  <Card title="Email Support" icon="envelope" href="mailto:support@canadava.com" cta="Contact Us" arrow={true}>
    Contact our support team for personalized assistance
  </Card>
</CardGroup>